At Blessings: Diamonds & Jewels, we prioritize your satisfaction and strive to ensure a seamless shopping experience. If, for any reason, you are not completely satisfied with your purchase, we offer a transparent return and refund process. You may return items within 15 days of the purchase date. Unfortunately, after this period, we cannot offer a refund or exchange. However, please note that products priced below ₹4000 are not eligible for return or refund unless they have a manufacturing defect or were received in a damaged condition. For such cases, we kindly request customers to provide an unboxing video clearly showing the product’s condition at the time of opening. Upon verification of the video, we will arrange for a pickup, and once inspected, the product will either be replaced or refunded at our discretion.
For eligible returns, we offer a 100% refund of the product value, but the making charges and GST will be deducted. After submitting a return request, the pickup will be arranged within 7 days, and once the item has been collected and inspected, the refund will be processed within 2-3 business days.
To initiate a return or cancellation request, customers can fill out the Order Cancellation Form available on our website at https://www.blessingsdiamonds.com/order-cancellation-form/. Alternatively, you can email us at contact.blessings16@gmail.com or reach out via WhatsApp at +91 86177 59152. Our support team is always ready to assist you and ensure a hassle-free process.
For further inquiries or assistance, feel free to contact us. We are committed to making your experience with Blessings: Diamonds & Jewels delightful and smooth.